Refund policy
Return and Exchange Policy
We want you to be completely satisfied with your apparel purchase. If something is not quite right, we offer a straightforward 14 day return and exchange policy.
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Eligibility: You have 14 days from the date of delivery to request a return or exchange.
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Item Condition: All clothing items, such as trousers, must be unworn, unwashed, and in their original condition with all tags and packaging intact.
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Process: To initiate a return, please contact our support team with your order number.
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Shipping Costs: Customers are responsible for the courier charges when returning items to our Lahore location, unless the item received was damaged or incorrect.
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Refunds: Once we receive and inspect the returned item, approved refunds will be issued to your original payment method in PKR.